Privacy Policy · Daktem

1. Data we collect

Daktem may collect account information, store details, product data, customer order data, checkout details, usage logs, device signals, and technical security data.

Account and store data Name, email, store settings, product content, billing-related settings, and merchant workspace activity.

Order and checkout data Customer order details, cart activity, delivery information, payment status, and tracking information where available.

2. How data is used

Data is used to provide the platform, process orders, show dashboards, support merchants, improve reliability, prevent abuse, protect accounts, and maintain security.

Platform operation Order processing Merchant support Security controls

3. Customer data

Merchants are responsible for using customer information only for legitimate order fulfillment, support, delivery, communication, and lawful commerce purposes.

4. Cookies and sessions

Daktem uses cookies and sessions for login, cart, checkout, account security, fraud prevention, preference handling, and core platform functionality.

5. Security and reliability

Daktem applies technical controls, access protections, monitoring practices, and ongoing security improvements, but no system can guarantee absolute security.

Account protection Security checks, session handling, and account access protections help reduce unauthorized activity.

Operational logs Technical logs may be used to investigate errors, prevent abuse, and maintain stable platform operation.

6. Privacy requests

Users and merchants may contact support for access, correction, or deletion requests where applicable. Some information may be retained when needed for security, accounting, dispute handling, or lawful platform operation.

This policy explains Daktem’s data handling approach for platform operation, merchant support, and customer trust.